Privacy Policy

1. Introduction

Welcome to AIM Technologies ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and make payments through our platform integrated with Razorpay payment gateway.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Name and contact information (email address, phone number, billing address)
• Payment information (processed securely through Razorpay)
• Transaction history and purchase details
• Account credentials (username, password)
• Communication preferences

2.2 Technical Information

• IP address and browser type
• Device information and operating system
• Cookies and similar tracking technologies
• Usage data and analytics
• Log files and timestamps

3. Payment Processing with Razorpay

When you make a payment through our platform:

• Your payment information is transmitted directly to Razorpay using secure encryption (SSL/TLS)
• Razorpay processes the payment according to their privacy policy and security standards
• We receive only transaction confirmation and limited payment details (last 4 digits of card, transaction ID)
• Razorpay's privacy policy can be found at: https://razorpay.com/privacy/

4. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders and transactions
• Managing your account and providing customer support
• Sending transaction confirmations, receipts, and notifications
• Improving our services and user experience
• Preventing fraud and ensuring security
• Complying with legal obligations and regulations
• Marketing communications (with your consent)
• Analytics and business intelligence

5. Data Sharing and Disclosure

We may share your information with:

• Payment Processor: Razorpay for processing payments securely
• Service Providers: Third-party vendors who assist in operating our business
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for any other purpose

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Transaction records are typically retained for 7 years for accounting and tax purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: